Role: Centre Manager
Location: The Pavilion Leisure Centre, Kentish Way, Bromley BR1 3EF
Salary: £36,575.00-£41,800.00 p.a. Plus Benefits
Job Type: 40 hours per week, Permanent
Closing date: 16th November 2024
KEY DUTIES
- To be responsible and accountable for the overall management and operations of the Centre
- To plan, support and be accountable for the delivery of the range of services/functions, ensuring that they all deliver against the business objectives and meet customer needs and expectations
- Ensure full compliance with all contractual responsibilities whilst maintaining quality service by establishing and enforcing company standards
- Prepare business, marketing and service plans, operational manuals, research projects, feasibility studies, policies and management information as required
- To undertake or commission/capital project work on any aspect of the site
- To ensure that financial targets are achieved and that the site operates in accordance with the service outputs detailed within the sites specific objectives and Mytime Active business plan covering income/customer satisfaction, attendances and quality management
- To meet targets by establishing plans, budgets, and results measurements; allocating resources; reviewing progress; making mid-course corrections and ensure future growth and executing the business strategy to deliver long term objectives
- To be accountable for meeting budgets and exceeding revenue target
- To be responsible and accountable for the overall maintenance of centre and equipment to industry standards and report recommended actions to the rest of the Management Team or facilities team
- Ensure an enjoyable experience for all customers visiting the Centre.
- Develop, maintain and evolve good relations with existing Clients and stakeholders
- To provide excellent leadership and management to help all staff perform at their best, through effective communication, motivation, engagement and development opportunities to achieve high performance
KNOWLEDGE
- Knowledge of business and management principles, practices and strategic planning
- A sound working knowledge of current facility management, best practice and statuary compliance and their practical application within leisure, health and fitness and family attractions
- An in depth understanding of sales and marketing planning
EXPERIENCE
- Proven management experience in a multi-facility leisure and/or golf facility environment
- Proven experience of implementing sales and marketing strategies
- Experience of managing multi-disciplinary teams, either directly or through contracts/franchises
- Proven experience of supporting the organisations business development strategy, identifying and maximizing new business opportunities, maintaining key relationships and exceeding targets
QUALIFICATIONS
- The post holder will have a recognised qualification in Leisure Management, Sports Development or a related subject preferably to degree level or NVQ 4. An additional business qualification would be advantageous
- First Aid at Work, finance management, performance reporting and forecasting, Health & Safety management
SPECIAL REQUIREMENTS
- Highly motivated self-starter with resilience and determination and the ability to see jobs through to completion
- Evidence of a personal commitment to continuing professional development
- Whenever possible maintain flexible operating hours, adapting to unforeseen circumstances to suit the situation
BENEFITS
In return you get to work for a great company with like-minded people with a competitive salary and benefits package including:
* Free access to Mytime Leisure & Golf for you and one other.
* 25 days annual leave
* 20% off food and beverage and free hot drinks.
* NEST pension.
* Exceptional achievement award scheme.
* Employee discount & salary sacrifice schemes.
*All offers of employment are conditional upon you signing the contract of employment and:
* Satisfactory health clearance;
* Two satisfactory references;
* Proof of attainment of qualifications;
* Evidence of your right to work in the United Kingdom; and
** Satisfactory Disclosure and Barring Service (DBS) check if needed for the role*
*Mytime Active applies its Equal Opportunities Policy at all stages of recruitment and selection.
Mytime Active reserve the right to remove the advert for this role as required.